Emergency Care / Financial Support
Relief amidst crisis: resolving Bob's hospital bill
Bob, 78 years old, Boston
SITUATION
Bob, a 78-year-old Boston resident living with dementia, faced a dual physical and mental health emergency. Despite the urgency of his situation, the hospital he was taken to by ambulance did not accept his insurance. Bob received inpatient treatment there, unaware of the financial implications.
Bob's week-long stay in the hospital resulted in a hefty bill of $100,000, as his insurance did not cover the expenses. Because of his dementia, Bob was unable to navigate the complexities of insurance claims and billing.
SUPPORT
Recognizing the injustice of the situation, Wellworth stepped in to advocate for Bob. Leveraging our expertise and experience, we fought on his behalf to ensure he received the care he needed without financial burden. We engaged in negotiations with the hospital and insurance company, advocating for Bob's rights and ensuring that his bill was paid in full.
OUTCOME
Thanks to Wellworth's intervention, Bob's $100,000 hospital bill was covered entirely, relieving him and his family of the financial stress and burden. Bob was able to receive the necessary care without worrying about the financial repercussions, allowing him to focus on his health and well-being.
Bob's case illustrates the critical importance of advocacy and support for individuals with dementia, ensuring they receive proper care and treatment without facing financial hardship. Wellworth's commitment to advocating for its clients' rights and well-being shines through in Bob's story, emphasizing our dedication to providing comprehensive support in times of need.